BC FURNITURE EXPRESS LTD strives to process all orders as quick as possible.Due to this, there is a limited period of time in which your order can be cancelled .Orders that have been shipped, or prepared for shipping will not be cancelled and in that case you do not wish to receive your product, you may return it under the terms and conditions of our Standard Return Policy. Please review this policy before refusing the product at delivery, as additional delivery charges and restocking fees may apply.

If your order has not been processed or shipped, it can be successfully cancelled and BC FURNITURE EXPRESS LTD will initiate a refund back to the method of payment that was used. The processing time for refunds is 3-5 business days from the date of the confirmation email.Financial Institutions will often require another few days for the transaction to appear on your account. Unfortunately BC FURNITURE EXPRESS cannot control this time frame, so once you received the Refund email, your best course of action is to contact your Financial Institution.